Risk Management and Healthcare Policy

Dr Gulsum Kaya

Safety and Accident Investigation Centre, School of Aerospace, Transport and Manufacturing, Cranfield University, Cranfield, United Kingdom

Dr. Gulsum Kubra Kaya is a Lecturer at the Safety and Accident Investigation Centre, Cranfield University. She obtained her PhD from the University of Cambridge in Engineering, focusing on risk assessment and patient safety, and she developed a systems-based risk assessment framework to ensure safety in hospitals.

Dr. Gulsum Kubra Kaya has experience in developing, applying and teaching safety engineering methods. She is a chartered Ergonomist and Human Factors Specialist. Her particular areas of interest are system safety, safety culture, human factors/ergonomics, risk assessment and decision-making. Most of her research studies focus on exploring system interactions and applying Safety-II techniques to ensure system safety in complex healthcare processes.

Professor Mecit Can Emre Simsekler

Department of Management Science and Engineering, Khalifa University of Science and Technology, Abu Dhabi, UAE

Dr. Simsekler is an Associate Professor and Associate Chair for Graduate Studies in the Department of Management Science and Engineering at Khalifa University of Science and Technology. He is the founding director of the MSc in Health Systems Management program and holds visiting fellow appointments at Boston Children’s Hospital (a teaching hospital of Harvard Medical School), University College London (UCL) School of Management, and ADIA Lab.

He earned his PhD from the University of Cambridge, during which he was a visiting researcher at the Center for Medical Innovation System at the University of Tokyo and the Center for Patient Safety and Quality Research at Boston Children’s Hospital. Following his doctoral studies, he worked as a Research Associate at the UCL School of Management.

Dr. Simsekler’s research focuses on health systems design and management to improve operational performance, patient safety, and risk-based decision-making. By leveraging business analytics, design thinking, and systems thinking, his work explores AI-driven digital transformation to build high-value, human-centered, and sustainable health systems. His current research explores the intersection of human and AI-driven technology adoption in healthcare, emphasizing usability and explainability for safe, inclusive implementation within sociotechnical health systems.

He teaches across undergraduate, MSc, and PhD levels, with courses including Healthcare Analytics Management, Healthcare Operations Management, and Artificial Intelligence for Health Systems, Business, and Society.

Dr. Simsekler is also the founding director of the Health Systems and Management Initiative (HSMI), an interdisciplinary platform that brings together stakeholders to explore innovative approaches for enhancing the value of healthcare delivery.

He is a senior member of the Institute of Industrial and Systems Engineers (IISE) and a member of INFORMS and the European Operations Management Association (EUROMA). In recognition of his contributions, he received the 2022 Outstanding Global Faculty Advisor Recognition Award from IISE, the world’s largest professional society for industrial and systems engineers.

Dr Keon-Hyung Lee

Reubin O’D. Askew School of Public Administration and Policy, Florida State University, Tallahassee, Florida, USA

Dr Keon-Hyung Lee serves as Professor and Director of the Askew School of Public Administration and Policy and holds the Arnold L. & Priscilla Moss Greenfield Endowed Professorship at Florida State University. He earned a PhD in Public Administration with a concentration in Health Policy and Management from the University of Southern California, an MPH in Health Policy and Resource Administration from Yale University, and an MS in Decision Analysis from Stanford University.

Dr Lee is an internationally recognized scholar in the fields of healthcare administration, healthcare policy, and healthcare finance. He has published extensively in leading, peer-reviewed journals in healthcare policy and management. His research encompasses healthcare finance and access, the provision of community benefits by healthcare institutions, the co-production of healthcare services, and comparative international health governance and policy.

Dr Lee’s scholarship is primarily concerned with understanding the behavioral and organizational determinants that influence both individual and organizational responses to changes in healthcare policy and management. Through his work, Dr Lee has contributed to the advancement of evidence-based practices in healthcare delivery and administration across diverse systems and settings.

Dr Steven McPhail

Australian Centre for Health Services Innovation (AusHSI) and Centre for Healthcare Transformation, School of Public Health & Social Work, Queensland University of Technology (QUT), Brisbane, QLD, Australia

Professor Steven McPhail is a health systems innovator, health services researcher, health economist and clinician. He obtained his PhD from The University of Queensland in 2011. Professor McPhail is Centre Director for two related research centres, the Australian Centre for Health Services Innovation (AusHSI) and the Centre for Healthcare Transformation at the Queensland University of Technology, where he is also the Professor of Health Services Research.

Professor McPhail is passionate about empowering health services to deliver safe, high-value patient-centred care, particularly improving care for vulnerable members of our community and their families. This includes bringing new innovations to life through use of digital health systems and clinical decisions support, including implementation of integrated AI solutions in healthcare settings. He has published more than 300 peer-reviewed journal articles. His work has been impactful in local health systems and internationally, including having been cited in policy-related documents from the World Bank, EU, OECD and World Health Organisation.